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This document provides warranty details for Encore Image and Watchfire marquee signs installed at various Alhambra Unified School District (AUSD) school sites. It includes start and end dates for both parts and labor warranties.
🧩 Warranty Coverage
| Site | Watchfire Parts Warranty | Encore Labor Warranty |
|---|---|---|
| Alhambra High School 101 S 2nd St, Alhambra, CA 91801 |
8/15/2024 – 8/15/2029 | 3/17/2025 – 3/17/2026 |
| San Gabriel High School 801 S Ramona St, San Gabriel, CA 91776 |
8/15/2024 – 8/15/2029 | 3/31/2025 – 3/31/2026 |
| Northrup Elementary 409 S Atlantic Blvd, Alhambra, CA 91801 |
3/25/2025 – 3/25/2030 | 8/5/2025 – 8/5/2026 |
| Granada Elementary 100 S Granada Ave, Alhambra, CA 91801 |
3/24/2025 – 3/24/2030 | 10/8/2025 – 10/8/2026 |
| Garfield Elementary 110 W McLean St, Alhambra, CA 91801 |
3/24/2025 – 3/24/2030 | Start date TBD (post punch list completion) |
| Fremont Elementary 2001 Elm St, Alhambra, CA 91803 |
3/25/2025 – 3/25/2030 | Start date TBD (post punch list completion) |
| Park Elementary 301 N Marengo Ave, Alhambra, CA 91801 |
3/25/2025 – 3/25/2030 | Start date TBD (post punch list completion) |
| Repetto Elementary 650 Grandridge Ave, Monterey Park, CA 91754 |
3/25/2025 – 3/25/2030 | Start date TBD (post punch list completion) |
⚙️ Warranty Details
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Watchfire Warranty
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Duration: 5 years
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Coverage: Parts
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Start Date: Date product shipped from Danville, IL manufacturing plant.
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Encore Warranty
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Duration: 1 year
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Coverage: Labor
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Start Date: Upon completion of punch list items for each site.
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🧰 How to File a Warranty Claim
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Identify the Site and Warranty Period
Use the table above to confirm warranty coverage and expiration. -
Gather Documentation
Include the site name, installation completion date, photos (if applicable), and a description of the issue. -
Contact Vendors
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Watchfire Support: www.watchfiresigns.com/support
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Encore Image: www.encoreimage.com
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Notify TIS
Submit a Help Desk Ticket under the category “Facilities – Marquee Signs” with the warranty details attached.
🏁 Notes
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“Punch list completion” refers to the final approval and resolution of minor issues post-installation.
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TIS recommends storing digital copies of warranty certificates in the District Shared Drive → Facilities → Marquee Signs folder for quick reference.
